Frequently Asked Questions For CLIENTS
How do I book an appointment at The Loft Ferndale?
Each of our stylists is an independent business owner and manages their own bookings directly. You can browse our Meet Our Stylists page to find the right fit for your needs and click through to book with them individually.
Where is The Loft located?
We are located in the heart of Downtown Ferndale, Michigan—steps away from the best shopping, dining, and local experiences.
Where should I park when visiting The Loft?
There is convenient street parking as well as nearby public lots available for clients.
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What should I expect when I arrive?
Expect a warm welcome into a modern, light-filled luxury space.
You’ll find a comfortable waiting area, complimentary beverages, and a relaxed, high-end atmosphere curated for your comfort.
Your stylist will greet you personally at the time of your appointment.
Can I choose my own stylist?
Absolutely!
We encourage you to browse our [Meet Our Stylists] page to find a professional whose services, specialties, and aesthetic align with your beauty goals.
What services are offered at The Loft?
Our stylists specialize in a wide range of luxury hair services—including precision cutting, color transformations, blonding, lived-in color, extensions, smoothing treatments, and more.
Since each stylist manages their own business, service offerings and pricing vary.
Please refer to your chosen stylist’s booking page for full details.
Are walk-in appointments available?
The Loft is a by-appointment-only salon.
This ensures every client receives the full, dedicated time and experience they deserve.
We recommend pre-booking your appointment directly with your chosen stylist to secure your preferred date and time.
What is the cancellation or rescheduling policy?
Each independent stylist sets their own policies for cancellations, deposits, and rescheduling.
Please review these details when booking your appointment to ensure a smooth experience.
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